24/7 Accident Assistance

Accidents are always unexpected

If it happens, please contact us! We will advise you and be of assistance in getting closer to a solution.

You can get advice and help in the event of damage whether at home or abroad. Call 666 0300 or submit a notice of damages through IIZI’s website.

Call us if you are involved in an accident or if your vehicle has a technical problem.

Call us if your home or property suffers unexpected damage.

Call us if you encounter any health or travel disruptions or concerns about luggage or flights.

80% of calls are answered within 20 seconds

An average of 600 calls per month

It takes a few minutes to submit a notice of damages

VEHICLE

IIZI 24/7 Accident Assistance service can be purchased with traffic or casco insurance.

Compiling a notice of damages
We will help compile a correct notice of damages and we will submit it to the respective insurance undertaking.
Roadside assistance
24/7 roadside assistance is available in the event of accidents, technical problems, flat tyres, driving off the road and other incidents.
Towing assistance
We will help organise the transport of your vehicle from the scene of the accident to the nearest storage or workshop. Applies in the event of accidents as well as technical problems.
Legal aid
Legal aid in settling disputes and negotiating. Advising and assistance in the event of a claim for damages.
Disputing decisions
In the event of reductions or refusals in decisions on damages, we will assist in reaching a suitable indemnification agreement.

TRAVEL

IIZI 24/7 Accident Assistance service can be purchased with travel insurance.

Compiling a notice of damages
We will help compile a correct notice of damages and we will submit it to the respective insurance undertaking.
Health assistance
We will quickly refer you to a medical partner to provide assistance in the event of illness or accident.
Travel disruption support
We will provide instructions if your luggage is lost or damaged, if you miss a connecting flight or experience any other travel disruption.
Legal aid
Legal aid in settling disputes and negotiating. Advising and assistance in the event of a claim for damages.
Disputing decisions
In the event of reductions or refusals in decisions on damages, we will assist in reaching a suitable indemnification agreement.

Did you know that in the event of damage, you have the absolute right to choose the workshop you trust and are used to working with?